starbucks off the freeway
Remember when the Starbucks barista called your name? This used to be part of the Starbucks experience. It made the patron feel a bit less partonly and somewhat known. This was the “experience” that built the empire. Along with a decent cup of coffee came a bit of connection to both the location and the franchise.
At this Starbucks just off the freeway the atmosphere is transient. You come and you go hopefully in rapid succession. When your beverage is ready, instead of calling your name they blurt your order into the air like a stream of profanities. Instead of an assortment of comfortable chairs begging you to stay for a few minutes, they have 2 to choose from both ostensibly placed in the middle of the room, right where you’d walk if they weren’t there. Rather than asking you to sit in them, they seem to ask for you to look at them as you walk by. No one sits in them. Who wants to be a part of centerpiece? I like art. I don’t wish to become it.
People come and go quickly, and they are called by the name of the coffee they ordered less than one minute earlier. Then it is back to business. As they exit a glance is occasionally cast to the corners sheltering a few people who stopped by for coffee and a break. They are determined to be elsewhere or maybe just a more caffeinated version of themselves.
I arrived just a minute ago and I hadn’t yet caught the “coffee-names” of most of the people sitting in the hardwood, non-inviting chairs. I eaves-drop. Bad Suit discussed with Friday Casual the implications of something they had not yet done. They nod a lot. “Financial observations… Assessments of the past quarter… In terms of seeing their operations and dry averages… Well represented…” Sometimes you can judge a book by its cover.
Tall-Skinny Vanilla Latte leaves. She was short and fat. I imagined she ordered the drink on purpose, dreaming of what it might be like to be referred to as “Tall and Skinny”
This place designed around connection has become just another stop in the daily patterns of those who drive by this collection of businesses. I wish a pair of lovers would come in and sit in the centerpiece chairs and start making out to disrupt this sterility. A yoga class, prayer meeting or an AA meeting, something really needs to invade this afternoon. Some connection with someone else needs to interrupt. Some courtesy. Something polite. Something from the heart, beyond the CD playing in the background.
The newest couple gather around a laptop shrine and worship some local god of wealth. I had great hope for them when they entered and sat. Turns out they are negotiating a contract of some sort. I was hoping they might be sharing pictures of the family vacation.
Its no wonder we can disprove God, as we’ve gotten so good at ignoring his image in others. Theology is pretty easy to dismiss when created beings become Tall Skinny Latte as opposed to Jan Stevens or Virginia Zito. Makes me want to stand up and shake hands at the entrance, to tell you the truth.
“Hey Jan, Virginia – God knows your name. And if you’d stop running out the door I’d love to tell you mine. Tell me about yourself. You have to meet my wife and kids. Meet my friend Bob, a.k.a. Caramel Mocha. We should have cheesecake. Or celebrate the Eucharist.”
But we settle for our coffee names, and I’m too introverted to be a door greeter. I remain stationary, while you return to the freeway to catch your next important something. I wish I could say, ”Your loss,” but it’s mine too. If this keeps up for the rest of the afternoon I’m bound to become Large Unflavored Cappuccino. Of course small is called large and large is called “Venti,” which feels almost like a name. I’m sure someone is named Venti somewhere and that guy gets his name called at Starbucks all day long. I like to be called Ryan.
We all shuffle by one another and we know no one else. I’ll leave pretending to have met someone who I assume to be named Jan or Virginia. No one more connected that when we entered. We’re just “leavers.” We haven’t smiled enough, but some of us have managed to accomplish something.
Bad Suit and Friday Casual pack up their charts, numbers and a cell phone that rings like a symphony that could tame a jungle cat, but God forbid they share an interest in each others kids. We pretend this is how it is supposed to be. Business and busyness win uncontested victories. God is dead and we are alone. Coltrane tries to convince us otherwise from inside a muted speaker. Nobody pays too much attention.
I’ve waited for most of an afternoon to overhear the words, “Remember when…” To hear waves of laughter. To see someone appreciate the imprint of God on another human being. So far nothing, and I have somewhere I need to be. Unfortunately just like everyone else.






This is so true Ryan. Thanks for shedding your sarcastic wisdom on this situation. Today I’m going to Starbucks and I’m going to introduce myself to someone in line as my drink name.
. This should break the machine like paying cash in a Visa commercial! -Jon Hamp
I am guilty on both sides. I’ll be the first to admit it. At my job, it’s relating to people as dollar figures. In my personal life, I’m the quiet one sitting back & observing. But then, a stranger comes along & does something, says something or inspires me in such a way that I want to do that for others. But eventually with time…I start the process over again. Thanks for being that “stranger” today.
Remember when we smoked cigars in your garage while we tried to find away around the siezed A/C pulley on your Ford so the darn thing would start again?
Good times!
You’re friend,
Grande Carmel Machiato.
Hey Ryan. Last week I met Sandy for tea at Starbucks and it was the first time I HAVE EVER BEEN IN ONE. Yes – I swear. I like to think of myself as an Arabica kind of girl…hippy-ish – blah blah…anyway – it was funny because everyone was determined to get their particular drink and I was confused because I have never seen so many tea choices…Frustrated, I reverted back to the ol’ Camomille. As we sat chatting I kept thinking that it was hectic – not how a coffee shop was supposed to be. Then I realized that we were sitting right next to the drive-thru pull-up and everyone driving by was staring in from their Lexus’ or is it Lexi? Whatever. : )
Signed,
Chamomile
Who could forget that? That was “good times.”
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I like to be the one to sit in “those two chairs” and disrupt the sterility. I feel like i am doing all starbuckers a favor now. Ha.
And does anyone else hate the stupid names they give the sizes? They’re all just “large” in a different language! False advertisement. At least call the “tall” cup a “short” cup.
-SMALL, not tall, SMALL regular coffee
LOL, I bet you would like to disrupt the sterility. Don’t you have a history of doing so with your friendly, neighborhood Starbucks?
I like your sentence “I like art. I don’t wish to become it”, it’s brilliant. It keeps flashing inside my head. Very clever!
Yes, yes i do. Its one of my many services to the public. So starbucks goers;; You’re welcome.